Black Note

If you are looking for the real tobacco taste, then you are in the right place. You may choose from our variety of tobacco vaping liquids.

800-949-3095 [email protected] 1340 Reynolds Ave, No. 116 Irvine, CA 92614

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WARNING: This product contains nicotine.
Nicotine is an addictive chemical.
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Shipping Information

Black Note vaping liquid may take a long time to create, but we ship out orders at top speed. All orders are sent from our location in Irvine, California, so you don’t have to wait weeks and weeks for your package to arrive.

U.S.A. ORDERS
  • We use USPS Priority mail for all domestic orders. (Free on all orders. *For retail customers only.)
  • Get it delivered within 1 to 3 *business days – or your order is free!
  • Guarantee only applies to orders being shipped within the continental U.S.
  • Orders that are placed prior to 4 pm PST will be shipped on the same day. 
  • Business days are Monday through Friday. Saturday and Sunday Do Not Count when assessing 1 to 3 Business Day Delivery Guarantee.
  • FedEx Next-day Priority: You may use this for speedy delivery which guarantees next day delivery excluding Saturday and Sundays. *Please note that we require signature confirmation for this service. You must show ID and sign for the package so the name of the person receiving the package must match the name on the box. In order to make sure you receive this in time please place your order before 5:00 pm PST time.
INTERNATIONAL SHIPPING (FREE SHIPPING ON ORDERS OF $100 OR MORE)
  • DHL Express Worldwide is the preferred international shipping method. It is the fastest and most cost effective method for most destinations. With this method:
    • Expected delivery is within 3 to 5 business days
    • DHL live rate will calculate the shipping rate based on weight and destination of the package
    • DHL rates are generally lower than other options, but still very fast and reliable
    • DHL is not ideal for shipments going to most countries in the Middle East.
  • FedEx is another option international customers can choose if you prefer. Here, you get:
    • Expected delivery date determined by FedEx at time of order
    • FedEx live rate that calculates the shipping rate based on weight and destination of the package
    • FedEx is more ideal for shipments going to the countries in the Middle East
    • FedEx shipping rates tend to be a bit more expensive than DHL.

Due to the extended time frame of shipping internationally, our promise to deliver within three business days does not apply to international orders.

FREE RETURNS

We simply don’t want your money if you’re not truly happy with your purchase. In fact, we’ll even pay for return shipping to send the package back to us.*

To return or replace an item:

  • Contact our customer support team at [email protected]
  • Provide your order number
  • Follow any additional instructions provided by team

Once your refund is initiated, it typically takes two to three business days before the funds reflect back to your account.

 

*The information provided under help topics (including returns and refunds, and shipping information, and money-back guarantees) only applies to retail customers who purchased Black Note directly from www.blacknote.com. It Does not apply to wholesale accounts, such as vendors, distributors, importers of our products.

HOURS OF OPERATION
  • Monday to Friday: 9 a.m. to 5 p.m. (Pacific Standard Time)
  • Closed on Saturday and Sunday
*ADDITIONAL NOTES ON THE 1 TO 3 DAY DELIVERY GUARANTEE
  • Guarantee only applies to orders being shipped within the continental U.S.
  • The first 24 hours after you place your order is considered “processing time” and does not count toward the delivery timeline.
  • Black Note is not responsible for delivery delays due to:
    • Packages being “Undeliverable as Addressed”
    • Weather-related issues, such as snowstorms or floods
    • Acts of God or anything else beyond our control!
OUR RESPONSIBILITY IS YOUR SATISFACTION
  • What we are responsible for is your ongoing satisfaction with all things Black Note. Please contact us at any time with any feedback you may have. Happy vaping!*The information provided under help topics (including returns and refunds, and shipping information, and money-back guarantees) only applies to retail customers who purchased Black Note directly from www.blacknote.com. It Does not apply to wholesale accounts, such as vendors, distributors, importers of our products.
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